BPI
Trades Growth Hub

Privacy Policy

Who we are

Trades Growth Hub is a trading name and software product operated by Tethered Connections Limited.

Tethered Connections Limited is the data controller responsible for the personal data processed through the Trades Growth Hub marketing website, software platform and associated services, except where another party is explicitly identified as the controller.

Tethered Connections Limited is registered in England and Wales under company number 13626838. Its registered office is 103 Colney Hatch Lane, Muswell Hill, London, England, N10 1LR.

In this Privacy Policy, references to “Trades Growth Hub”, “we”, “us” and “our” mean Tethered Connections Limited, trading as Trades Growth Hub. See our Company Information page for full corporate details.

Information we collect

We collect account information you provide (such as name, email, business details), usage data about how you interact with the service, content you generate or upload, and customer contact data you import to power review requests, follow-ups and other workflows. We also collect limited technical data such as IP address, device and browser information, and cookies used to operate and improve the service.

How we use your information

We use personal data to operate the platform, provide the features you request, process payments, communicate with you about your account, improve and secure the service, and comply with legal obligations.

Cookies and analytics

We use essential cookies to run the service and analytics cookies to understand usage. You can control non-essential cookies through your browser settings.

Third-party providers

We rely on trusted providers for hosting, database, email, SMS, payments, AI generation and analytics. These providers process personal data on our behalf under appropriate contractual terms.

International transfers

Some providers process data outside the UK or EEA. Where they do, we rely on lawful transfer mechanisms such as UK/EU adequacy decisions or standard contractual clauses.

Retention

We keep personal data only as long as needed to provide the service, meet legal or accounting obligations, and resolve disputes.

Security

We use technical and organisational measures to protect personal data, including access controls, encryption in transit and least-privilege database policies.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal data, and to data portability. Contact us at support@tradesgrowthhub.com to exercise these rights.

Data controller and contact